Safety & Security Team Member - Nights
Contract Type - Permanent
44 hours per week
Employment Type - Full Time
Refresh and recharge in the heart of London's Charing Cross in our 4 star luxury hotel. This grand railway hotel is just a stone's throw from Trafalgar Square and the Strand. Enjoy the buzz of London's busy city streets, world class shopping and entertainment before returning to the peaceful haven of The Clermont Charing Cross.
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The Role
Are you a security professional who can take responsibility for the safety and security of our property, team members and guests and build valuable stakeholder relationships while always maintaining a clear focus on delivering exceptional customer service? Carrying out floor walks, investigating, documenting and dealing with any queries or incidents, your calm and professional manner will help ensure the very best of guest experiences.
What we look for
- SIA Badge - a must (Door Supervisor - only).
- Passionate about delivering the highest levels of service with a desire to learn, work hard and progress.
- Comfortable in a front line role facing the public.
- Empathetic and able to build relationships.
- An open personality who is relaxed and natural in their interactions.
- Accurate with good attention to detail.
- Demonstrable desire to pursue a hospitality career.
- Able to work effectively as part of a team.
- Previous experience in a fast paced service environment.
What's in it for you?
- Great development opportunities
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
- Interest free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and Healthcare Schemes
- Wagestream - get access to earned salary before payday
- Paid volunteering days
- Generous recommend a friend scheme
- Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
- Great Recognition program
- ...and many more!
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