F&B Coordinator

Refresh and recharge in the heart of London's Charing Cross in our 4 star luxury hotel. This grand railway hotel is just a stone's throw from Trafalgar Square and the Strand. Enjoy the buzz of London's busy city streets, world class shopping and entertainment before returning to the peaceful haven of The Clermont Charing Cross.

The Role

The Food and Beverage Coordinator will ensure support in handling guest queries for restaurant reservations & group bookings, maintaining effective communication between various departments, with responsability for reconciliation of various 3rd party platforms and maintaining paymasters. Moreover the Food and Beverage Coordinator will be coordinating restaurant reservations, efficiently managing restaurant reservations while ensuring optimal booking availability, staying attentive to prevent overbooking, and maintaining a seamless dining experience for all guests, coordinating seating arrangements to ensure a smooth flow of operations in the restaurant. 

What we look for

• Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
• Basic knowledge of Opera required
• Comfortable in a front line role facing the public
• Empathetic and able to build relationships
• An open personality who is relaxed and natural in their interactions
• Accurate with good attention to detail
• Demonstrable desire to pursue a hospitality career
• Able to work effectively as part of a team
• Previous experience in a fast-paced service environment

What's in it for you?

• Great development opportunities
• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
• Interest free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Wagestream - get access to earned salary before payday
• Paid volunteering days
• Generous recommend a friend scheme
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
• Great Recognition program
• ...and many more!